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[Advertising feature*]

IST Information Services & Technology:
Software to Manage Historical Collections

Collections MOSAiC Plus was originally created specifically to maintain the collection data for a particular museum. Designed as a joint effort between the museum and the I.T. consultant, it suited the museum business perfectly. This success led to the involvement of a regional chapter of museum professionals and took the application to a wider audience. The museums grapevine soon came to learn of this new easy-to-use software that was born out of a marriage of IT database expertise and collections management expertise. The customer base became nationwide. A star was born.

Since then, Collections MOSAiC Plus has moved onwards and upwards, undergoing enhancements and improvements. Industry standards were built in to the system, whilst allowing flexibility and user-driven configuration. Security, stability and access controls have also been an inherent part of the design.

Success has also brought diversity. Collections MOSAiC Plus continues to be a specialist product, ensuring it meets Collections Management requirements and standards. But whilst the museum sector has diverse needs from one organization to another, other clients have come on the scene with even greater diversity of application. From historical societies to private collections, from large organizations to small rural groups, the variety of places that purchase Collections MOSAiC Plus and the way they apply it never cease to amaze. The software now runs on PCs small or large and operating systems from Windows 98 all the way up to Windows XP.

Maintaining a comprehensive product, whilst keeping it easy to use and competitively priced has always been a challenge that IST has risen to and continues to do so. Helpful feedback from our current and prospective clients as well as analysis of our support activities provides a business focus for the future direction of the product.

A reputation for helpful advice, friendly service, attentive ears and empathy for each client's situation has continued to confirm our customers have made the best purchase. Attention to both before and after sales service is our philosophy. Our customers are never "alone in the dark". IST continues to provide free help and advice by telephone and email.

All this has led Collections MOSAiC Plus to become a leading Collections Management tool and a favourite in the industry.

Try this little quiz for yourself. Think back to the computer software you have bought in the past:

  1. When I buy software, there’s someone knowledgeable available to answer ALL my questions. True or False?
  2. I know which company wrote the software and they have provided phone, email and postal addresses to contact them. True or False?
  3. When I contact the software company, I get a response from a human being who understands me - and I know their name! True or False?
  4. After I buy my software, there is STILL someone available to help. True or False?
  5. The after-sales help person is always genuinely interested, no matter how big or small my business is. True or False?
  6. The software I bought has been written by someone who understands my needs. True or False?
  7. It only took a few minutes to install the software. It was easy. True or False?
  8. After I installed the software, it was ready to use straight away. True or False?
  9. The software even uses my own logo!  True or False?
  10. Now I have been using my software for a while, I’ve got some ideas on how it could be even better. I know my ideas will be welcomed by the software company and I may even see them incorporated in the next release. True or False?

Score 1 point for every true answer.
Collections MOSAiC Plus scores 10 out of 10!

For further information contact:

Information Services & Technology Pty Ltd
2/30 Harrison St. Rockingham, WA  6168 
Tel/Fax: (08) 9592 3149
E-mail: sales@ISTechnology.com.au
Web: http://www.ISTechnology.com.au

[* Please note that this advertising feature has been placed on the Museums Australia website as part of a commercial arrangement between Museums Australia and the featured organization. The placement of this advertising feature on the Museums Australia website should not be taken to imply or provide any form of guarantee or warranty from Museums Australia with respect to the company, products or services featured in this advertising feature.]

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